The Door-to-Door Game
A common sales ploy in the home repair business is the offer of a great deal by a door-to-door seller because “we just happen to be in the neighborhood with all our material and equipment.” To get the special price, the contract usually must be signed right away. Don’t fall for that high-pressure tactic. Here are some precautions to take when dealing with a door-to-door contractor:
- Be on guard. Ask about the contractor’s experience, business address and telephone number.
- Get estimates from three different contractors.
- Don’t rush into anything. At the very least, a written contract should be drawn up so that the work to be done, price, materials required and requisite time frames are clearly outlined.
- Avoid paying any large up-front fees or deposits. With the exception of very small jobs, all deposits should equal no more than one-third of the total cost.
- Never pay in cash; always keep a record of payment.
There are other door-to-door tricks to watch for. A salesperson may offer to “inspect” your furnace, chimney or roof, free-of-charge. Afterwards, you are told that immediate and expensive repair work must be done. Of course, the individual offers to do the work and has a contract ready to be signed. If you suspect repairs are necessary, choose your own company. Don’t be tempted to sign just because someone is already at your house.